Apprenticeship Certification

What is Apprenticeship Certification?
An apprentice completion certificate is an official document that an apprentice receives at the end of their training. This document proves that the apprentice has completed their course and displays their final grade.
Since our formation in 1996, we’ve played a vital role in this process. As the UK’s largest certification authority for apprenticeship frameworks, we process and deliver more apprentice completion certificates than any other UK skills authority. We cover apprenticeship framework certification for England and Wales, and Modern Apprenticeship certification for Scotland.
The apprenticeships we certificate for each nation are listed below the relevant header.
Certification for Northern Ireland is undertaken by nidirect.Apprenticeship Certification & You
Our work is made possible thanks to the accuracy and expediency of our Certification team. At the most recent FISSS audit, our team received the highest possible grade for their work. They will liaise with you at every step to ensure that you receive your certificates as quickly as possible.
Our service level agreement for certificate processing is 10 working days, but we aim for a turnaround of 6 working days.
Contact the team here with any enquiries and follow us on Twitter for our latest processing times.
England
Apprenticeship certification for England is administered via the online Apprenticeship Certificates England (ACE) system.
This system is managed by the Federation for Industry Sector Skills and Standards (FISSS). FISSS sets the cost of certification, which covers the running of the certification system and the processing of individual applications.
You must register to use ACE before applying for a certificate. Visit the ACE site here to register.
Certificated Frameworks
Building Energy Management Systems
Building Services Engineering Technology
Business & Administration
Cleaning & Environmental Support Services
Court, Tribunal & Prosecution Operations
Customer Service
Domestic Heating
Electrical Installation
Electrotechnical
Facilities Management
Heating & Ventilation
Hospitality Management
Housing
Human Resource Management
Local Taxation & Benefits
Management & Team Leading
Marketing
Plumbing & Heating
Project Management
Property Services
Public Relations
Recruitment
Refrigeration & Air Conditioning
Sales & Telesales
Social Media & Digital Marketing
Surveying
Wales
Welsh apprenticeship certificates must be applied for via the online Apprenticeship Certificates Wales (ACW) system.
This system is managed by the Federation for Industry Sector Skills and Standards (FISSS). FISSS sets the cost of certification, which covers the running of the certification system and the processing of individual applications.
You must register to use ACW before applying for a certificate. Visit the ACW site here to register.
Certificated Frameworks
Building Energy Management Systems
Building Services Engineering Technology
Business & Administration
Business Innovation & Growth
Cleaning
Contact Centre Operations
Court, Tribunal & Prosecution Operations
Customer Service
Domestic Heating
Electrical Installation
Electrotechnical
Enterprise
Environmental Services
Facilities Management
Fundraising
Heating & Ventilation
Hospitality Management
Housing
Human Resource Management
Local Taxation & Benefits
Management & Team Leading
Marketing
Plumbing & Heating
Project Management
Public Relations
Recruitment
Refrigeration & Air Conditioning
Sales & Telesales
Social Media & Digital Marketing
Surveying
Scotland (Modern Apprenticeships)
Scottish training providers and colleges must register with us before delivering the Modern Apprenticeships listed below. Registration costs £50 per centre for each framework and level.
You must register your apprentices on the MA Online system at the beginning of their apprenticeship programme. This registration costs £50 per learner, which covers both registration and certification costs. Apprentice completion certificates will be issued via MA Online.
For support with the MA Online system, please refer to the Modern Apprenticeships website.
Certificated Modern Apprenticeships
Business & Administration
Customer Service
Digital Marketing
Electrical Installation
Facilities Services & Management
Heating & Ventilation
Housing
Management
Plumbing
Project Management
Refrigeration & Air Conditioning
Define Your Industry's Skills
For work-based learning to truly match the range of challenges that you face it’s essential that apprenticeships and training are continuously developed. This is where we come in.
We work with employers, employer groups, and training providers to maintain and update a range of apprenticeship frameworks and standards. Through staged consultations, we ensure that qualifications work for learners, employers, and skills bodies alike.
To have your say on the development of the skills that affect your business, please register for consultation updates today.
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Why We Stand Out
As the UK’s largest apprenticeship certification authority, we’ve played an integral role in apprenticeships since our formation in 1996. Whether you know us for certification or skills consultations, our work helps you to manage your apprenticeships and vocational training.
Yet this isn’t all that we do.
We are proud to be part of the Instructus Group, a family of organisations that exist to help people progress in education, in work, and in life. Through a range of funded and part-funded support programmes we help people to fulfill their potential.
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